Error in Panels, something went wrong

Last update:
Created :
Written by Thomas Speekenbrink

Overview: 

When opening your panel in SuperOffice you could see an error "Sorry, something went wrong

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How to:

This can occur for some customers who logged in last Friday June the 23rd. What happened was that they got connected to the services7.5 of SuperOffice CRM Online instead of the services for 8.0.

The configuration is fixed but we experience a delay before things get effective for these customers. Probably due to some caching. 

Unfortunately we cannot force it to work, but at some point it should start working by just logging in again to the panels
An option is to clear your cookies.

Note: The license message is not a problem.

 

You can see all the new panel types in the following movie. https://youtu.be/IU7lwi95kWY