How to configure Hosted Exchange for Exchange Synchronizer

Last update:
Created :
Written by Thomas Speekenbrink

Overview:

The Hosted Exchange Server must be configured so the SyncUser has access to all the mailboxes for synchronization with SuperOffice.

How to:

1. Go to the hosted Exchange Server and login.

A - Users & Groups: The ‘Users & Groups’ menu choice is selected by default.
B - New: create a new sync user (this will cost you one user license for which you (probably) have to pay).

A - Roles & Auditing: Select the ‘Roles & Auditing’ option; Check if the “Administrator Roles” tab is selected.

The “Role Groups” list is shown and shows all the available role groups. 

B -Sync All: Select the ‘Sync All’ role and press ‘Details’.

A - Roles: Select ‘ApplicationImpersonation’ in the ‘Roles’ section.

The “Role Groups” list is shown and shows all the available role groups. 

B - Add: In the members section press ‘Add…’.

  • The ‘Select Members’ form is shown; Select the user that must be “Impersonated”.
  • Press the ‘Add ->’ button to add the selected user; Press ‘OK’

A - As you can see the user is added to the “ApplicationImpersonation” role; Press the “Save” button to save your settings.

When you scroll down and see the section “Members” you see the added user to the “Sync All” group.