How to manually activate your Nebula Synchronizer account when using Microsoft Office365 or Google / G Suite

Last update:
Created :
Written by Thomas Speekenbrink

Overview:

It might happen that the activation email was lost or maybe intercepted by a anti spam solution. So how do you activate your account then?

Follow this step-by-step article if you want to manually activate your Nebula Synchronizer account when using Microsoft Office365 or a Google / G Suite.

How to:

  • Login to the Nebula Dashboard by going to https://my.nebulasynchronizer.com
  • Click the red "Login With SuperOffice" button and fill in your SuperOffice credentials to login

  • Wait until you see the "Timer" and click the Edit Preferences button at the bottom right of the page

  • Scroll down a bit until you see Authentication. Click the blue Connect / Connected button. Even though it might already say Connected, please click the button and reconnect using your Office365 / Google account.

Please note: The blue button looks identical for both Microsoft Office365 users and Google users!

  • Important: Press the Save button at the bottom of the page
  • Done!

If the problem is not solved by changing the password, please contact our Support team by sending us an email or using the LiveChat functionality.