Resend the Credentials e-mail

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Written by Support InfoBridge

Overview:

As from release 35 (09-11-2017) you can resend the credentials e-mail to your Nebula users.

How to:

The Nebula Administrator needs to log in into https://my.nebulasynchronizer.com
In the Profile overview click on the Link Users button to go straight to the linked users.
Click on Edit next to the user and choose Resend credentials email.

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In addition to this we have also added an option to bulk resend the credentials email. A button was added in the ‘Link users’ screen to resend the ‘credentials email’ to all users with invalid or no credentials.