Nebula admin credentials invalid

Last update:
Created :
Written by Support InfoBridge


Improved error message positioning in link users screen so it's more clear what steps to take to resolve it. This message used to be in the pull-down menu of the Exchange/Office365/Google users

How to:

What to do when the Nebula admin wants to link a new user in the Nebula Synchronizer and the password is invalid.
You will see a notification on the top of the screen in the Link Users page

To fix the invalid password click in the message on Click Here. This will bring you to the Configure systems page and here you can fill in the correct password. Don't forget to Save!