How to set Impersonation in Microsoft Office 365 and Microsoft Exchange 2013

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Created :
Written by Thomas Speekenbrink

Overview:

This KB article describes how to configure Impersonation in Microsoft Office 365 and Microsoft Exchange 2013. The steps are for both products identical.

How to:

For Microsoft Office 365

For Microsoft Exchange 2013

  • Open the web-based Exchange Admin Center (EAC) for your Exchange 2013 server

Then following steps are identical

  • Click Permissions
  • Create a new Admin role by clicking the plus symbol (+)
  • Name the new Admin role, for example "User Impersonate"
  • Under Roles, click the plus symbol (+)
  • Select ApplicationImpersonation and click add-->
  • Click OK
  • Under Users, click the plus symbol (+)
  • Select the account that will be used to collect the mailbox data (the so called SyncUser) and click OK
  • Click Save