Written by Support InfoBridge
Follow these steps to give the SyncUser Impersonate rights, the steps below are actualy the same for both Microsoft Office 365 and Hosted Exchange 2010
1. Go to the hosted Exchange Server and login.
2. Click Manage in your Organization
3. Go to Roles & Auditing > Discovery Management
4. Add the applicationImpersonation Role and then add the User that can Impersonate (SyncUser)
5. Save the changes