Created :
Written by Support InfoBridge
To use the Exchange Online Synchronizer for SuperOffice CRM the following requirements have to be met.
SuperOffice versions:
| SuperOffice version | Highest supported Synchronizer version | Microsoft Exchange | Microsoft 365 |
| 7.5 - 8.3 | 3.2.249 | YES | NO 1 |
| 8.3 R1 - 10.x | 3.2.339 (latest) | YES | YES 2 |
1 Microsoft has moved all online services to TLS1.2. Because this is not implemented in version 3.2.249 of Exchange Online Synchronizer, this version will not work anymore when using Microsoft 365 More info
To be able to use the latest version of Exchange Online Synchronizer, you need to upgrade your SuperOffice version
2 Both Basic Authentication and OAuth Authentication are supported, but Basic Authentication will be disabled by Microsoft on October1, 2022 More info
Operating system:
- Microsoft Windows 8
- Microsoft Windows 10
- Microsoft Windows Server 2012
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2016
- Microsoft Windows Server 2019
Database platforms:
- Microsoft SQL Server 2012
- Microsoft SQL Server 2014
- Microsoft SQL Server 2019
- Oracle 10.x, 11.x, 12.x
Microsoft Exchange:
- Microsoft Exchange 2013
- Microsoft Exchange 2016
- Hosted Microsoft Exchange 2010 (SP2 or higher)
- Microsoft Exchange Online (Microsoft 365) More info
NOTE: Microsoft 365 Home, Personal and regular Business plans are not supported, as these plans do not have the Exchange Online component. Compare the Microsoft 365 Business plans here.
SuperOffice Windows client:
The Synchronizer is able to run without a SuperOffice Win client from SuperOffice 8.3 R1 and higher More info
Time Zones:
Times Zone support will be handled by the server where the Synchronizer service is installed.
Prerequisites:
Please check your machine if all the prerequisites below are installed (see below).
- Microsoft .Net Framework version 4.8
- Microsoft Visual C++ 2010 – Redistributable (SP1) (x86) version 2010 SP1
- Microsoft Visual C++ 2010 – Redistributable (SP1) (x64) version 2010 SP1
If not installed, the installer will install the prerequisites automatically.