Created :
Written by Support InfoBridge
NOTE: Exchange Online Synchronizer has an End Of Life date
For SuperOffice versions 7 - 8.3, the End of Life date is 31-12-2023
For SuperOffice versions 8.3 R1 and up, the End of Life date is 31-12-2024
Support and updates will stop after this date. You are free to use the product after the EOL date.
To use the Exchange Online Synchronizer for SuperOffice CRM the following requirements have to be met:
SuperOffice versions:
| SuperOffice version | Highest supported Synchronizer version | Microsoft Exchange | Microsoft 365 |
| 7.5 - 8.3 | 3.2.249 | YES | NO 1 |
| 8.3 R1 - 10.x | 3.2.349 (latest) | YES | YES 2 |
1 Microsoft has moved all online services to TLS1.2. Because this is not implemented in version 3.2.249 of Exchange Online Synchronizer, this version will not work anymore when using Microsoft 365 More info
To be able to use the latest version of Exchange Online Synchronizer, you need to upgrade your SuperOffice version
2 With OAuth Authentication. Basic Authentication is disabled by Microsoft on October1, 2022 More info
SuperOffice Onsite version 10.2.9
This version of SuperOffice supports using up to 4000 characters in the body text of an appointment.
| Make sure to have version 3.2.349 of Exchange Online Synchronizer installed when using this SuperOffice version. If not, you could loose data in appointment text. |
Operating system:
- Microsoft Windows 10
- Microsoft Windows 11
- Microsoft Windows Server 2012
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2016
- Microsoft Windows Server 2019
Database platforms:
- Microsoft SQL Server 2012
- Microsoft SQL Server 2014
- Microsoft SQL Server 2019
NOTE: Oracle databases are not supported anymore
Microsoft Exchange:
- Microsoft Exchange 2013
- Microsoft Exchange 2016
- Microsoft Exchange 2019
NOTE: When using an OnPremise Microsoft Exchange server, a direct connection to Exchange Web Services with Basic Authentication is needed. Hybrid configurations with OAuth are not supported.
- Microsoft 365 (Microsoft Exchange Online)
NOTE: Microsoft 365 Home, Personal and regular Business plans are not supported, as these plans do not have the Exchange Online component. Compare the Microsoft 365 Business plans here.
SuperOffice Windows client:
The Synchronizer is able to run without a SuperOffice Win client from SuperOffice 8.3 R1 and higher More info
Time Zones:
Times Zone support will be handled by the server where the Synchronizer service is installed.
Prerequisites:
Please check your machine if all the prerequisites below are installed (see below).
- Microsoft .Net Framework version 4.8
- Microsoft Visual C++ 2010 – Redistributable (SP1) (x86) version 2010 SP1
If not installed, the installer will install the prerequisites automatically.