How to solve Documents not opening when using Viewfinder

Last update:
Created :
Written by Support InfoBridge


It might happen, documents will not open when using the Viewfinder application.

How to:

This might happen if the rights on the SO_ARC (SuperOffice Archive) aren't sufficient for opening documents. Check the Administrator page in Viewfinder to set the domain / user name / password for Impersonation mode, to solve this issue.