How to test the Incoming Mail in the UMA Configurator

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Created :
Written by Support InfoBridge


Even though IMAP is activated, the test in the UMA Configurator fails with an error message.

How to:

When you receive this error, please check the following common causes:

  • SSL is chosen, but not made available
  • The chosen Port is wrong
  • SSL is disabled, while it should be enabled
  • Default Port is not correct
    • IMAP without SSL: Port 143
    • IMAP with SSL: Port 585 or 99