How to solve the "AUTHORIZATION ERROR: ()" error message

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Written by Support InfoBridge


After logging in to SuperOffice CRM Online, you might receive the following error message: AUTHORIZATION ERROR: () . Follow this article to find out how to solve this error message.

How to:

The SuperOffice CRM Online Admin user (who administers your personal settings like users and document templates) needs to login once by using the sign-up button for the Nebula Synchronizer.

When this admin user will login he/she can approve that the Nebula Synchronizer has access to your SuperOffice CRM Online environment (as a Trusted application). Once this permission is given any user can sign-up for the Nebula Synchronizer.