Top tip: Why is Contact Synchronization only 1-Way?

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Written by Thomas Speekenbrink


We often receive the question why Contact Synchronization only takes place in a one way fashion.

This article applies to all our Synchronizers.


For your safety the contact synchronization is 1- way only, from SuperOffice to Outlook/Gmail.

This is due to the fact that contacts in SuperOffice are a very important entity. In SuperOffice all activities like tasks, appointments, documents and emails are registered with a contact person.

If for example a delete action would be allowed from Outlook/Gmail (on contacts), all the related communication in SuperOffice would be lost, since there would be no record anymore to whom the registered activities would belong.