Why is Contact Synchronization only 1-Way?

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Written by Support InfoBridge


We often receive the question why Contact Synchronization only takes place in a one way fashion.


For your safety the contact synchronization is one-way only, from SuperOffice to Outlook.

This is due to the fact that contacts in SuperOffice are a very important entity. In SuperOffice all activities like tasks, appointments, documents and emails are registered with a contact person.

If, for example, a delete action would be allowed from Outlook(on contacts), all the related communication in SuperOffice would be lost, since there would be no record anymore to whom the registered activities would belong.