How to set Impersonation in Exchange 2013 for the Exchange EWS Synchronizer for Visma CRM or Business

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Written by Support InfoBridge


This KB article describes how to configure Impersonation in Exchange 2013.

This article applies to:

  • Exchange Synchronizer EWS for Visma CRM
  • Exchange Synchronizer EWS for Visma Business

How to:

  • Open the web-based Exchange Admin Center (EAC) for your Exchange 2013 server
  • Click Permissions
  • Scroll down the list and double-click Impersonate
  • Enter a name for the new role group, such as "Synchronizer Impersonation".
  • Under Roles, click +.
  • Select ApplicationImpersonation and click add->
  • Click OK
  • Under Users, click +
  • Select the account that will be used to collect the mailbox data from Exchange 2013 (the so calledSyncUser) and click OK
  • Click Save