How to find the logfiles for the SuperOffice Lotus Notes Domino Synchronizer

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Written by Support InfoBridge

Overview

If problems occur in the Lotus Notes Domino Synchronizer, then it's always a good idea to check the logfiles on the Domino side.

Follow this article if you need to find out where these files reside.

How to

  • Check the Files on the Domino server, using the Domino Administrator.
  • During the installation of the Domino part, it will create a InfoBridge folder which houses the necessary files
  • Check the SONO QDom (DomToSO) logfile/queue for Domino-To-SuperOffice Synchronizer events
  • Check the SONO Queue SO (SOToDom) logfile/queue for SuperOffice-To-Domino Synchronizer events