Written by Support InfoBridge
It might happen that you delete a linked user by accident. As you might have noticed, you are unable to find this user. What do you need to do to get this user back?
Contact our Support team as soon as possible. The Nebula Synchronizer is set up in a way that the user is hidden (as a security measure, for preventing duplicates etc).
If you need the user to be deleted or undeleted, let us know by sending us an email or starting a Livechat during business hours by clicking on the "Ask a question" in the bottom right corner.