How to solve RSS Feed Read error - Could not create SSL/TLS securechannel.

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Written by Support InfoBridge


RSS Feed providers are shifting from the insecure TLS1.0 and 1.1 to the secure TLS1.2 version.

When you get the following error:

<date> <time> [WARNING][WPL_GetViewData] Unable to read specified feed. Feed is invalid or has an incorrect format.
The request was aborted: Could not create SSL/TLS secure channel.

then you could take some actions to get the feed working again.


To make use of TLS 1.2 Microsoft .NET Framework 4.7.x must be installed on the server. See the website from Microsoft how to install Microsoft .NET Framework 4.7.x when your .net version is lower than 4.7

How to:

Go to directory C:\Program Files (x86)\InfoBridge\InfoPanels (if InfoPanels is installed in the default place)
Open the File Web.config and search for "targetFramework="

You should see in section <system.web> a version number for targetFramework
    <httpRuntime maxRequestLength="8388608" requestValidationMode="2.0" targetFramework="4.5" />
    <compilation targetFramework="4.5" />

Change targetFramework value to 4.7