Written by Support InfoBridge
You have upgraded the maillogger but it will not start anymore. After starting the Maillogger there is a fatal error.
FATAL ERROR DURING INITIALIZATION MAIL LOGGING, Tearing down process
WARNING VismaBusinessExchangeSynchronizerMailLogService..ctor: Exception thrown: System.MissingMethodException message: Method not found: 'Visma.Licensing.Client.LicenseResponse Visma.Business.MailLog.Connection.LicenseManager.CheckLicense(Int32, System.String, System.String)'. trace:
How to fix
Most likely one or more dll files from the previous version have not been replaced by the new version.
What to do in this case:
- Uninstall the Maillogger on the server (the configuration will not be removed)
- Make sure the maillogger folder in program files is removed.
- Download the correct setup from Vismaplaza.com
- Make sure the file is ot blocked (right click > properties > unblock (if possible)
- Run the installer
After this try and start the Maillogger again.