Throttling in Microsoft 365

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Written by Support InfoBridge


When you use Microsoft 365 with a lot of users it could be that you experience throttling issues from time to time. More info.
In Microsoft 365 you cannot edit the Throttling policy. So what to do?

How to

Our advise is to divide the users in different ranks. For each rank you should have a different SyncUser in place. This way you can devide the load to different SyncUsers and minimize throttling. Based on our best practises, we have learned that dividing the users into ranks of 50-100 users per rank is the best option.

How to setup the Exchange Online Synchronizer with ranks is described in this article.